Welcome to Za-Chai.com. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General
Za-Chai.com is an online shopping platform offering products from multiple categories.
These Terms & Conditions apply to all visitors, customers, and users of the website.
By using Za-Chai.com, you confirm that you understand and agree to these terms.

2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on the website are accurate.
However, minor differences in product appearance, packaging, color, or specifications may occur.
Product availability may change without prior notice.

3. Prices
All product prices displayed on Za-Chai.com are subject to change without prior notice.
Applicable delivery charges, taxes, or other fees, where relevant, may be added to the order total.

4. Orders
Placing an order through Za-Chai.com constitutes a request to purchase the selected products.
We reserve the right to accept, reject, cancel, or limit an order due to reasons including:
Product unavailability
Incorrect pricing or product information
Suspicious or fraudulent activity
Delivery limitations
Technical errors
Other legitimate business reasons

5. Payment
Customers must provide accurate payment information when placing an order.
We may offer different payment methods, including cash on delivery and online payment options, depending on product, location, and availability.

6. Delivery
We aim to deliver orders within the estimated delivery period shown or communicated at the time of purchase.
Delivery times may vary due to location, weather, transportation conditions, holidays, operational issues, or other circumstances beyond our reasonable control.

7. Customer Responsibility
Customers are responsible for providing accurate information, including:
Full name
Phone number
Delivery address
Order details
Other information required to complete the order
Za-Chai.com is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers are encouraged to review that policy before placing an order.

9. Intellectual Property
All website content, including logos, text, graphics, images, designs, icons, product information, and other materials, may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without prior written permission from Za-Chai.com or the respective rights holder.

10. Prohibited Activities
Users must not:
Use the website for unlawful purposes
Attempt to gain unauthorized access to the website
Interfere with website functionality
Submit false or misleading information
Use automated systems to abuse or disrupt the website
Engage in fraudulent transactions

11. Third-Party Services
Za-Chai.com may use third-party services such as payment gateways, delivery providers, analytics services, and other technology providers.
Their services may be subject to their own terms and policies.

12. Limitation of Liability
Za-Chai.com will make reasonable efforts to provide accurate information and reliable services. However, we cannot guarantee that the website will always be available, error-free, or uninterrupted.
To the extent permitted by applicable law, Za-Chai.com shall not be liable for indirect or consequential losses arising from the use of the website or services.

13. Changes to These Terms
Za-Chai.com reserves the right to modify or update these Terms & Conditions at any time.
Updated terms will be published on this page, and continued use of the website after changes are posted constitutes acceptance of the updated terms.

14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.

15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on Za-Chai.com.